Shipping policy

At Anjum Fragrance, we strive to provide a seamless and efficient shipping experience for our valued customers. Our shipping policy is designed to ensure that your order is delivered to you in a timely manner and in perfect condition. Please read the following information carefully to understand our shipping process.

Shipping Methods

We offer reliable shipping methods to ensure that your order reaches you safely. We work with trusted shipping partners to deliver your fragrances to your doorstep. The shipping methods available for your order will be displayed at the checkout page, and you can choose the one that best suits your needs.

Shipping Times

We understand that receiving your order promptly is important to you. We strive to process and ship all orders within 3-5 business days. Once your order has been shipped, you will receive a confirmation email with tracking information. The estimated delivery time will depend on your location and the shipping method selected. Please note that unforeseen circumstances such as weather conditions or customs delays may affect the delivery time. Rest assured, we will do our best to ensure that your order arrives as quickly as possible.

Shipping Costs

Shipping costs will be calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed at the checkout page before you complete your purchase. We strive to offer competitive shipping rates to provide you with the best value for your money.

International Shipping

We are proud to offer international shipping to customers around the world. Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the total cost of your order. We recommend checking with your local customs office for more information on any applicable charges.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. If you have any questions or concerns regarding the status of your order, please feel free to contact our customer support team. We are here to assist you.

Shipping Restrictions

Due to international shipping regulations and restrictions, there may be certain fragrances that cannot be shipped to certain countries. If you encounter any issues during the checkout process, please contact our customer support team for assistance. We will do our best to find a suitable solution for you.

Lost or Damaged Shipments

In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with our shipping partners to resolve the issue and ensure that you receive a replacement or a refund, depending on the circumstances.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to contact us. Our dedicated customer support team is available to assist you. You can reach us by phone at +92 304 0439580 or by email at anjumfragrance@gmail.com. We strive to provide prompt and helpful assistance to all our customers.